Delivery Information

Title: Delivery Information

At themillegrine.com, we ensure your precious pieces are carefully packaged and dispatched promptly.

Processing Time
All orders are processed within 1-3 business days. During sale periods or holidays, please allow up to 5 business days for processing. You will receive a confirmation email once your order is on its way.

Shipping Methods & Delivery Times

Standard Shipping: 5-8 business days.
Express Shipping: 2-4 business days.

Please note that delivery times are estimates provided by our carriers and may be subject to delays beyond our control (such as customs or weather).

Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.

Tracking Your Order
Once dispatched, you will receive a tracking number via email. Please allow 24 hours for the tracking information to update.

Customs & Duties
For international orders, any customs duties or taxes imposed by the destination country are the responsibility of the customer.

Incorrect Address
Please ensure your shipping address is correct. We are not responsible for packages delivered to incorrectly provided addresses. If an item is returned to us due to an address error, we will contact you to arrange reshipping (additional shipping charges may apply).

Lost or Damaged Packages
The Millegrine insures all items during transit. If your package is lost or arrives damaged, please contact the carrier immediately with your tracking number and notify us at info@themillegrine.com so we can assist in filing a claim.

Contact Us
For delivery inquiries, please email us at info@themillegrine.com.